All guests must be fully vaccinated* at least 2 weeks prior to embarkation, August 9, 2022. Proof of accepted vaccination against COVID-19 must be verified prior to sailing and shown at the cruise pier to board the ship.
For the most up-to-date list please visit ncl.com/sail-safe.
* Due to our itinerary including Mediterranean ports and Greek Isles, all individuals 18 years or older are required to have received a booster before sailing if your original vaccine course was completed prior to or on November 26, 2021
Along with your eDocs, you'll need to bring proof of COVID-19 vaccination, and your passport and/or required travel documentation. Every guest needs to have proper identification and proof of vaccination to board the ship.
Preferred form of proof is the original vaccination record document issued by either the country’s health authority that administered the vaccination or the guest's medical provider that completed the vaccine administration, however, photo of vaccination record document will also be accepted. Electronic vaccination records will be accepted for residents of countries where electronic documentation is the standard issued form. Confirmation email of vaccination appointment will not be accepted.
Complete online check in beginning 21 days prior to sailing, but no later than August 20, 2022 using the Reservation Number we emailed you in an email titled "Your Reservation Number Is Here!". Before you begin your online check-in process, here is a helpful overview.
Not sure what your reservation number is? Contact us and we can help.
All purchases on the ship are made with your Norwegian keycard. As you complete online check-in, you will be asked to put down a method of payment for all your onboard purchases. All purchases you make on the ship will be tied to this method of payment. We recommend doing this in advance to speed up your check-in at the terminal on boarding day!
If you prefer to wait, you may set up your account during check-in at the terminal. If you prefer to set up a cash account, you will do that on the ship.
Read up on all the details here.
Once checked in, you may book a shore excursion for our days in Nassau, Ocho Rios, and Great Stirrup Cay, make dinner reservations for a specialty restaurant, or book an appointment for Mandara Spa to relax and rejuvenate between all of the amazing music!
Use our event schedule to help plan a time that works best for you!
Once everyone in your cabin has completed online check-in with Norwegian, you can print out your eDocs. (You will not be able to print until all guests in the cabin are checked in.) If your party is traveling and arriving to the terminal together, you only need to print and bring one copy of your eDocs.
This option is available on Norwegian's website up to 72 hours prior to sailing.
Need a contact number to give loved ones at home? From the USA, they can dial 1.888.NCSHIPS (1.888.627.4477). From anywhere outside of the USA, please dial 1.732.335.3280. Let them know the name of the ship is Norwegian Jade.
Please note that with the exception of wine and champagne, all guests are prohibited from bringing alcohol on board our ships.
The following corkage fees apply, per bottle, for any wine or champagne brought on board.
750 ml Bottle: $15.00 USD
1,000 ml Bottle: $20.00 USD
1,500 ml Magnum: $30.00 USD
To speed up the process of checking your wine or champagne at the port, print out this form and bring it with you.
Smoking is prohibited indoors, in staterooms and balconies, as well as outdoor dining areas, and other various outdoor areas on the ship. This includes regular cigarettes, electronic cigarettes, cigars or pipes.
Smoking is only permitted on the Port side of the Pool Deck (Decks 12 and 13) and in the casino (limited to those engaged in active game play during gaming hours).
Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account.
To check in at the Port of Miami and board the ship, you must have proper documentation and proof of vaccination. Do not place these items in your checked bag. Take it with you into the cruise terminal as you'll need to present it at the check in counter. You will not be allowed to board the ship without proper documentation and proof of vaccination.
To board the ship, you must show proof of vaccination at the terminal. Preferred form of proof is the original vaccination record document issued by either the country’s health authority that administered the vaccination or the guest's medical provider that completed the vaccine administration, however, photo of vaccination record document will also be accepted. Electronic vaccination records will be accepted for residents of countries where electronic documentation is the standard issued form. Confirmation email of vaccination appointment will not be accepted.
If you printed out your eDocs, have them handy when you arrive at the port. It will help speed up the check in process!
If you were unable to print your eDocs prior to embarkation day, please proceed to the port with proper documentation. You will still be able to board the ship even if you don't have your eDocs.
Lighten your load! Check your bags with a porter before you enter the cruise terminal for easy boarding.
Bags will be delivered to your room by 8:00pm ET so be sure to keep anything you might need in your carry on bag (passport, medicine, etc.).
*Please note that curbside porters are not employees of Norwegian and it’s customary to tip them $1 per bag.
You can keep your shoes on but belts and laptops will need to go into a bin for screening. Also, wine and champagne need be taken out. Just like at the airport, throw away open drink containers, and empty your pockets.
For your theme night attire, please keep in mind that anything that may look like a weapon may be seized by security agents so it's better to leave those items safely at home.
If you brought wine or champagne, stop at the table immediately after security to pay the corkage fee of $15.00 each for a 750 ml Bottle or $30.00 each for a 1,500 ml Magnum. Yes, you still have to pay the corkage fee if it's a twist off bottle of wine.
The ship's crew will make an announcement over the loudspeaker when all cabins are ready and that happens around 2:00pm.
Remember, should you choose to check your bags outside the cruise terminal, know that they may be delivered as late as 8:00pm, so keep items you’ll need until then in a carry-on.
If you choose to settle your account with cash, a minimum deposit of $150.00 USD will be required. To set up your cash account, please visit Norwegian Guest Services (located in the Atrium, Deck 7, MID) as soon as you board the ship.
Lotus Garden (Deck 7, MID) - Asian Cuisine
Summer Palace (Deck 6, AFT) - American and Seasonal Fare
Pro tip: Walk to the back of Deck 7 and use the elevators or stairs to enter Grand Pacific.
O'Sheehan's (Deck 8, MID) - Pub Food
Garden Cafe (Deck 12, MID) - Buffet
Great Outdoors (Deck 12, AFT) - Buffet
Eat at one of these specialty dining restaurants at an additional charge. Make a reservation on board by visiting the Dinner Reservations Desk in O'Sheehan's (Deck 8, MID) on Embark day until 3:00pm or any other day in Garden Cafe (Deck 12, MID).
Sushi and Sashimi Bar (Deck 7, MID)
Teppanyaki (Deck 7, MID) - Hibachi
La Cucina Italian Restaurant (Deck 12, MID)
Cagney's Steakhouse (Deck 13, MID)
Moderno Churrascaria (Deck 13, MID) - Brazilian Steakhouse
Cruise Norwegian is Norwegian Cruise Line's app where guests can access an array of information, pre-cruise and during the cruise.
Learn more about the features of the app here.
We'll provide a full copy of the event schedule in your cabin on embark day.
The schedule will be perforated where you can tear it off and carry it in your lanyard so you'll never miss a minute of the action.
Visit our official Keeping the Blues Alive at Sea Mediterranean Merch Store in the Library (Deck 12, FWD).
No problem! Visit Norwegian Guest Services in the Atrium (Deck 7, MID). They're open 24 hours and can replace your keycard.
Pro-tip: Norwegian's guest services team can also let you know your onboard spending balance at any time.
Use decks 7 and 12—you can walk all the way from the front to the back of the ship on these decks. Then take the FWD (front), MID, or AFT (back) elevators or stairs up or down.
Trade Routes boutiques are located on Deck 7, AFT. They're stocked with lots of the amenities you just can't live without.
Ring your stateroom steward at "00", and he or she will ensure your beds are arranged to your preference before evening turn down.